Description : Helpdesk. Company : We Are META. Location : Lisboa

Are you a Help desk? Become a Rhino join the #crash

We are META , more than a company a TEAM that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with national and international partners in several areas with offices across the country .

We are a disruptive company always ‘charging down’ for big opportunities for the best professionals, through a Human 2 Human approach, we are straight to the point, always focus on transparency , making sure the well-being of our Rhinos and their professional development .

META provides you:

A welcome kit

Career progressionHealth insuranceHBO and Spotify accountsCoverflexProtocols and special discounts

The perfect Rhino will have…

• A minimum of 2 years of hands-on experience in Helpdesk support.
• Proven experience in resolving application-related issues, with a focus on Microsoft Office software.
• Proficiency in providing remote support to end-users.
• Ability to identify and diagnose hardware faults by pinpointing the problematic components.
• Skilled in monitoring system events to identify and resolve issues through troubleshooting processes and service/application recovery procedures.
• Strong expertise in ITIL, Office 365, networking, and general technical support.
• Familiarity with Jira, Windows, and Android systems.
• 100 % Onsite, 24x7 Shift Rotation
• English proficiency (at least B1 level)

Join the crash! In a world of unicorns be a Rhino